The second-hand marketplace Users Express Anger Over Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
